The Singapore Civil Defence Force (SCDF) has warned the public about companies that use aggressive techniques to sell fire safety products. In a statement, it said it had not endorsed any company to sell fire extinguishers or conduct fire safety talks for the public, despite some companies claiming so. These firms use aggressive, “hard-sell” sales tactics to get people to buy their products, fire insurance or sign up for fire safety talks and training, the SCDF said.
At times, the salesmen show their company pass with photo identification or the Civil Defence Emergency Handbook, to give the impression that they represent the SCDF. Some have even threatened to issue fines to the people they approach if they do not buy the products.
The SCDF assured the public that it is not mandatory to have a fire extinguisher at home, although residents are encouraged to have one. It added that its officers and grassroots leaders will be visiting homes to promote SG Secure, a new national programme to build community resilience against the terror threat. It is standard procedure for SCDF personnel on official duties to display, as proof, their warrant card, NS identity card or letter of authorisation, the SCDF said.
It added that people who come across cases involving the impersonation of SCDF officers or unauthorised business activities should make a police report.
