SBI to go hi-tech with AI-enabled camera surveillance of its branches

The State Bank of India (SBI), the country’s largest bank, is planning to upgrade its security and surveillance system by using advanced artificial intelligence (AI)-enabled cameras, thermal imaging, and intelligent video analytics. This move aims to improve real-time monitoring, security, and incident management across all its branches.

According to a document, SBI is looking for consultants to help implement this high-tech security network. The bank’s goal is to build a “unified surveillance infrastructure” that will ensure the safety of customers and employees while also protecting critical assets.
SBI will deploy AI-powered cameras in all branches to monitor activities and detect unusual behavior. Thermal imaging technology will help in identifying potential security threats and unauthorized access. Intelligent video analytics will be used to generate real-time alerts and reports for quick action.

This initiative is expected to significantly enhance security measures across SBI branches, making them safer and more efficient. The bank is currently in the process of selecting consultants to assist with the project’s implementation. This round-the-clock system is intended for monitoring, reporting, active deterrence and for managing incidents like robbery and fire outbreaks.

SBI currently has 22,685 branches across the country, the most among domestic lenders.
According to the document, SBI wants the consultant to look at a surveillance solution that would account for a 20% rise in branches over the next five years.

The document mentioned above says this project would allow its security team to oversee all activities of the local head office branches. Further, feed from these local head offices would be integrated into a dashboard at a single command centre in its Mumbai head office or corporate centre.

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