GVK MIAL (Mumbai International Airport Pvt. Ltd.) and Vistara have announced the launch of mobile phone boarding pass facility for Vistara’s customers travelling out of Mumbai’s T2 terminal to New Delhi, Bangalore, Ahmedabad and Goa. The first of its kind initiative by Mumbai Airport, is also a time-saver for passengers and results in reduction in usage of paper boarding passes. Overall, the mobile phone boarding pass facility will lead to another ‘Experience Simplicity’ feature while travelling by Vistara through Mumbai Airport.
Vistara’s customers making use of this facility for their travel from Mumbai T2 will only need to choose ‘Get Mobile boarding pass/ Collect by SMS’ option when checking-in online or on a mobile app. The SMS from Vistara will contain the booking details and the link to access the mobile boarding pass. Customers are encouraged to take a screenshot of the mobile boarding pass, which is readable by the technologically advanced machines installed at Mumbai T2’s domestic departure level. Paper boarding passes are not required. However, customers would need to carry authorised photo ID as proof of identity.
Expressing his pleasure on yet another passenger-focused and eco-friendly endeavour of MIAL, CEO Mr. Rajeev Jain said,”Mobile devices assume centre stage of consumer convenience in the modern day ecosystem. Technology enabled innovation has become the trigger for differentiation and MIAL has consistently pioneered to introduce passenger-focused innovations. With the launch of mobile phone boarding pass facility, we believe the passengers travelling through Vistara out of T2 terminal will experience another hassle free feature and eventually the initiative will further enhance the overall airport travel experience in India.”