The total number of distress calls received by police over the phone in Delhi exceeds those from the rest of India by a huge margin, according to the latest data from the National Crimes Record Bureau. According to NCRB’s 2014 crime report, a total of 30,89,266 distress calls were made over phone or by dialling the toll-free emergency number 100 during the year. Out of which a staggering 24,19,694 calls (78%) were made in Delhi while a mere 6,69,572 calls (22%) came from across the country, while Haryana with 1,74,900 calls and Punjab with 1,58,526 calls are the two regions next in the list with most number of distress calls.
On the other end of the spectrum Odisha, Assam and Uttarakhand drew a blank. However, it does not mean that people in the states where no distress calls were made did not lodge any complaint to the police. Instead of calling the police, they used other means to lodge their complaints like going to the police in person, giving their grievances in writing and using other methods to register complaints. Maharashtra came on the top of the list of in terms of personal complaints with 3,26,607 out of the total 12,57,335 complaints from across the country. Assam, Chandigarh and Arunachal drew a blank in this category.
Maharastra also made the most written complaints with 6,27,830 out of 46,07,001 coming from across India. Other forms of complaints include those from human rights commissions, SC/ST national commission, suo-moto initiatives by police and other organisations. Uttar Pradesh topped this list with 2,27,32,86 complaints out of 40,16,423 complaints in the country. In total, the police received 1,30,27,600 complaints in 2014. Uttar Pradesh topped the overall list with 29,38,821 complaints followed by Delhi with 27,98,083 complaints. All the northeastern states and Union territories other than Delhi were at the bottom of the list.
